Privacy Policy

Heathrow Park and Ride Privacy Policy

This privacy policy explains the set of rules according to which Heathrow Park and Ride works and serves its customers. It also informs the customers about how we collects and retains data that they provided us.

Heathrow Park and Ride reserves the right to change its policy however it is needed. All changes will be updated on this privacy policy page. You should check it to be certain that both parties are in agreement. The policy is effective from 01/07/2018.

Our privacy policy is up-to-date in accordance to the General Data protection regulation (GDPR) to ensure the digital privacy of our users and protection of personal data.

Data Retention

We take the privacy of our customers very seriously and therefore any information provided to us descriptive or otherwise regarding the person or the vehicle is merely for operational purposes and is retained for a short and necessary time period. We only utilize this data according to the terms of Heathrow Park and Ride privacy policy.

You can retrieve and view this data from us under the Data Protection Act 1998, by emailing us. After certain duration all personal data is scrubbed from our system.

What we collect

While you are using this website for parking reservation, we will require the following identifiable information from you.

Name
Verified Phone Number
Current Email Address
Residential Address
Post Code (demographic info)
Booking History

You can formally request us by email to view this data any time.

How Do We Make Use of Your Information

We make use of the information provided to us by utilizing it in way that enables us to serve you better. The said purposes are listed below.

To contact our customers through email or phone.
To respond to your service requests.
To process and monitor all transactions.
To get rating and reviews by our customers on products and services.
To record and monitor telephonic conversation for service and training purposes leter on .
To delete and prevent unauthorized conduct.
To subscribe you for sending newsletters and promotional information.
To publicize new features and discount offers.
For facilitating to live chats, emails and phone queries and follow ups.
For internal record keeping.
For researching market trends and business development.

We ensure that the information provided to us by our esteemed users is only utilized by Heathrow Park and Ride and will not be released to a third party for any purpose.

Security

We take care while you provide us the personal information and ask for the bare minimum that is necessary for the smooth conduct of our operations.

Following points will shed light on the info we do require:

It is absolutely needed.
Only up-to-date and accurate details are valid.
We bar all data against unauthorized access or misuse.
We scrub all personal information when it’s not needed any further.

We take measures against data leakage or any unwanted disclosure by instating physical measures along with electronic and managerial safeguards for safety.

Cookie Policy

A small file placed on your computer’s hard drive by your express permission is called a cookie. You can accept or reject to place it. You can also change and monitor the settings for it. You can choose to block all cookies in your browser too.

Why use Cookie?

Cookies are very helpful to us in order to monitor and analyze web traffic to improve you user experience. Heathrow Park and Ride makes use of tracking software provided by Google Analytics to administer cookie usage. None of your personal data is saved or used by this software. You can read Google’s privacy policy for cookie usage and control at http://www.google.com/privacy.html. .

During the use of our website, cookie might be stored on your computer by third parties using referral programs, advertisements and sponsored links for the sake of conversion or referral tracking. Cookies generally expire after 30 days.

Links to other websites

Heathrow Park and Ride may contain links of other similar or relevant websites that may interest you. Should you choose to visit these websites, it should be noted that you are leaving our website and all digital conduct thereafter will be subject to that website’s privacy policy and T&Cs.

Consent

By making a reservation or filling any form on Heathrow Park and Ride in order to make a booking you are consenting to the collection, processing and usage of the provided information by us.

Our policy is up-to-date on 01/07/2018 and is in accordance with GDPR with regards to digital privacy and personal data protection.

If you need to change or update any information that we retain on you, please email us at your earliest convenience, at the above address. We will correct any misinformation ASAP.